Refill by Mail
We are happy to mail prescription refills to you per your email or phone-in request. Please allow two business days for a response to your email request. If you need faster service, please call us at (304) 292-0126.
A valid prescription must be on file for a refill prescription to be issued. A team member will review your pet's medical record to ensure that a refill is available and will call you to schedule an appointment if your pet needs an exam or other medical care before a refill can be prescribed.
Our standard shipping method is the U.S. Mail. While we cannot guarantee a deliver date by the U.S. Mail, most shipments are received within 7 days of shipment. Expedited shipping via FedEx Overnight Delivery Service is available for an additional fee.
For mailed prescriptions, please call or email for current price structure.
For mailed prescriptions, a team member will call you for your credit card payment information before we ship the medication. If you'd like to pay by check, we will give you the payment total and we will ship the medication upon receipt of your mailed check.
Laws restrict or prohibit mailing certain controlled drugs such as narcotics. If this applies to your request, a team member will call you to arrange for you to pick up the prescription.
Click here to request that we prepare the prescription(s) for you to pick-up at AMC or complete the form below to request that we mail your prescription(s) to you.