COVID 19 Update
Our Doors Are Now Open -- with some precautions
We are committed to continuing to serve our patients and our community. We are continuously adapting our protocols to best serve our patients while also protecting our staff & community.
The day we've all waited for is here! In alignment with the latest CDC guidance, we are permitting clients to re-enter our hospital (with masks). Please carefully read our protocol updates below and be sure to ask us if you have any questions.
*When arriving for a DOCTOR appointment, please call upon arrival; a team member will either direct you inside or ask you to wait in your vehicle for further instruction. Entry depends on patient volume at time of arrival.
*When arriving for a TECHNICIAN/NURSE appointment, please remain in your vehicle for a curbside visit. Please call to check in.
*If you are here to pick up food or medication, please call and someone will bring it out to you.
Curbside Service Still Available
Curbside service will remain an option for any client who does not wish to enter the hospital or comply with wearing a mask.
Please also note that we will be closely monitoring the continuing pandemic and may find the need to close to the public again. We appreciate your understanding and kindness as we transition to these new policies and look forward to seeing you soon!
Upon arrival in the parking lot, please remain in your vehicle & please call us from the parking lot upon arrival to check in 304-292-0126. We will ask you to remain in your vehicle while we come to you to bring your pet into the hospital for care. Please also plan ahead for wellness care and medication refills & allow for possible delays in getting a refill or a routine wellness appointment.
To protect public health, all clients and staff on AMC property must wear a mask or face covering when within 10 feet of anyone who doesn't live in their household. Please be sure to wear a face covering / mask when you will be handing off your pet and/or reuniting with your pet after their appointment. For the duration of the pandemic, AMC staff members will always be wearing a mask when they are on the job or on the property (unless they are alone and very far from other people).
Please prepare to stay in your vehicle during your entire time on AMC property. Bring a book. Please be sure to answer your phone while you're in the parking lot -- we'll be calling, probably more than once! (Don't worry, we've added another phone line to make sure we can always take all the time you need to talk!)
Clients are welcome to hang out at our one picnic table in the shade in our front yard (visible from the parking lot), so feel free to get out of your car and hang out in the shade with your pet and/or while you wait for your pet. Only ONE family group/household may be at the picnic table at a time, so don't approach the picnic table if anyone else is using it.